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Context Help

If you feel lost inside our hosting Control Panel, the very first step you should take is to click the Help button, which is visible on each page. A pop-up menu will appear. It offers thorough information about all the operations that you can perform on that particular page. Each context menu shows up on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a wide collection of how-to video clips describing how to use our hosting Control Panel. They're made for those of you who would like to see how things are being done rather than just reading articles. Thus, everyone can swiftly get to know our hosting Control Panel by merely watching our step-by-step tutorial videos.

F.A.Q.

If you can't find the solution you are looking for, examine our extensive FAQ section, which comprises questions asked by actual users and provides practical solutions. We constantly "revamp" our Frequently Asked Questions section with new articles in an attempt to cover all the innovations and new additions to our system.

Ticketing System

If you still can't discover the solution you need in the FAQ section either, you can get in touch with our fantastic team of tech support engineers available 24-7-365 and ready to assist you with any question. Each support ticket you open will be responded to within sixty minutes (the average ticket response time being just 20 minutes), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 308135

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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